We are committed to providing a satisfactory experience, which is why we offer a 7-day consideration period during which you can request a full refund for any reason.
Refund Procedure :
- Requesting a Refund:
Please apply for a refund within 7 days of course enrollment by replying to the order confirmation email or contacting our customer service team.
- Verification:
Upon receiving your refund request, our team will promptly verify the relevant information.
- Processing the Refund:
Once verified, we will process the refund and credit the amount back to your original payment method within 7 business days.
Special Provisions :
- Organizer Changes: If the course schedule or location is changed by the organizer, you are entitled to request a full refund within 7 days of receiving the change notification. Please note that the refund will exclude any applicable service fees or related costs.
- Force Majeure: Refunds will not be issued for cancellations or changes resulting from circumstances beyond the organizer's control, including but not limited to environmental factors, natural disasters, government actions, war, or other force majeure events.
Terms and Conditions :
- Refund requests must be submitted within 7 days from the date of course enrollment.
- Processing times for refunds may vary based on the payment platform's policies.
If you have any questions or require further assistance, please contact our customer service team, and we will be happy to assist you.